FAQ's
Q: What types of coffee tables do you offer?
A: We offer a wide variety of coffee tables, including traditional wood coffee tables, glass coffee tables, metal coffee tables, and more.
Q: What are the dimensions of your coffee tables?
A: The dimensions of our coffee tables vary depending on the style and design. Please check the product page for specific dimensions.
Q: Can I customize my coffee table?
A: No, we don’t offer customization options for our coffee tables.
Q: How do I care for my coffee table?
A: The care instructions for your coffee table will vary depending on the material. Please check the care instructions provided with your coffee table for specific information.
Q: Do you offer warranties on your coffee tables?
A: Yes, we offer warranties on most of our coffee tables. Please check our website or contact us for more information.
Q: Can I see customer reviews of your coffee tables?
A: Yes, you can see customer reviews of our coffee tables on our website. We encourage you to read these reviews to help make an informed purchasing decision.
Q: Can I see your coffee tables in person before purchasing?
A: We don’t have a showroom where you can view our coffee tables in person as we are an online retailer.
Q: What is your return policy for online purchases?
A: We offer a 30-day return policy for any unused and undamaged items purchased online. Please contact us or visit our return & refund policy page for instructions on how to return an item.
Q: How do I place an order on your website?
A: You can place an order directly on our website by adding items to your shopping cart and proceeding to checkout.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on all of our orders.
Q: How do I track my order?
A: You will receive a tracking number via email once your order has shipped. You can track your order on the shipping carrier's website using this tracking number.
Q: Can I cancel or modify my order?
A: If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but it may not always be possible.
Q: How long does it take to receive my order?
A: Delivery times vary depending on your location and the items ordered but usually we deliver in 5-7 business days after the order has been processed and shipped.
Q: Do you offer assembly services for online purchases?
A: We do not offer assembly services for online purchases at this time.
Q: What payment methods do you accept?
A: We accept most major credit cards, PayPal, and bank transfers.
Q: Do you offer discounts for bulk purchases?
A: Yes, we offer discounts for bulk purchases. Please contact us for more information on our bulk pricing.
Q: Do you accept pre-paid gift cards?
No, we don't accept Pre-paid gift cards.
Q: Your page isn’t loading, what’s happening?
A: Kindly contact us as soon as possible on our email as Home Coffee Tables takes immense measure if any problem occurs for our users in purchasing due to any technical issue on page.
Q: I just noticed that I chose the incorrect coffee table by mistake, are you able to swap my product?
A: Kindly let us know as soon as possible before the product went into the production as once the product is manufactured, we won’t be able to swap the product.
Q: I just noticed that I entered the incorrect shipping address. What should I do?
A: Let us know as soon as you have discovered, so we can rectify the address before it is handed over to the shipping service. However, if the parcel is in shipping process then we have to wait once the parcel is returned back to us.
Q: Do you offer exchange?
A: We do not provide exchange service on any of our products.
Q: What happens if my item is damaged or lost?
A: If your order arrives damaged or is lost in transit, please contact us immediately so that we can file a claim with the carrier. Please keep all packaging materials and damaged items safe for inspection by the carrier. We will work with you to resolve the issue and ensure that you receive a replacement or refund as soon as possible. However, please note that claims for damaged or lost packages must be reported to us within 24 hr. of delivery. After this timeframe, we may not be able to honor the claim. We are not responsible for any damages or losses that occur after delivery, such as theft or damage caused by weather or natural disasters. In such cases, we recommend contacting the carrier directly to file a claim. If you have any questions or concerns about damaged or lost packages, please contact our customer support team and we will be happy to assist you.
